Privacy Policy


Monica Santos Studio, (hereinafter referred to as MSS) is concerned with the privacy, namely of its customers and users of its website.

In the context of the supplying of products / services, MSS needs to regularly collect some of its Customers’ personal data, ie information relating to an identified or identifiable natural person (‘data holder’), such as the name, telephone number, e-mail address, among others.
However, we are aware of what the use of your personal data requires, so that it is done consciously and based on a relationship of trust.

On the other hand, the increasingly regular interaction of our customers through our website also requires, in some cases, the collection of personal information from the user for the use of services provided by MSS or, in other cases, to improve the performance of the applications, the collection of data from your computer, through small files known to the general public as cookies.

The Privacy and Personal Data Protection Policy helps you understand how we collect, treat and protect your personal data when you visit our website. You may obtain additional information or clarify any doubts about this Privacy and Personal Data Protection Policy by contacting MSS by the following means:

  • Rua Dr. Afonso Cordeiro 74 2º Esq, 4450-001 Matosinhos, Portugal

  • or to the e-mail address:


MSS is committed to protecting the privacy of its Customers in the use of its website, technologically guaranteeing developments that offer safe online experiences.
Users are given the opportunity to browse MSS website without the need to provide personal information.

This Privacy and Personal Data Protection Policy helps you understand how we collect, treat and protect your personal data when you visit our Website.
By providing your personal data to MSS, you acknowledge and consent to the processing of your personal data in accordance with this Privacy and Personal Data Protection Policy and with the rules and principles contained in the terms and conditions of the services used.

To this extent and with regard to the processing of personal data, you are advised to read this Privacy Policy together with the Cookies Policy. If it is our intention to make any changes to this Policy, we will post those changes at and we recommend consulting the date of the last update, at the end of this page.


Personal data

Personal Data means any information of any nature, regardless of its support, including sound and image, relating to an identified or identifiable natural person (data subject). Any person who can be identified directly or indirectly, namely by reference to an identification number or to more specific elements of his / her physical, physiological, psychic, economic, cultural or social identity, shall be considered identifiable.


Which data does MSS collect?

Typically, personal data collected by MSS is limited to the name, email address or phone number.


What is the purpose of the collection of personal data?

Usually, the personal data collected is intended to improve our website, as well as our services and products, in order to offer a better service and content; for communication actions, marketing or advertising of MSS and / or third party companies (subcontractors). Personal data will also be processed to answer the Customers’ queries, questions or requests made through the communication channels identified on the website.

Who is responsible for processing personal data?

The entity responsible for the processing of personal data is MONICA SANTOS STUDIO.


Personal data, including databases and other operations, may, under legally defined terms and conditions, be hosted, shared and communicated to Third Parties.
We may be able to send you information about our products and the latest news, but only if you have indicated in your communication preferences that you are interested. At anytime, if you do not wish to receive these messages, please notice us by clicking the unsubscribe link.

Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law, in particular when necessary for the resolution of disputes and for activities related to the protection of public safety, defense and security and to the prevention, investigation or detection of criminal offenses.

MSS may also use subcontractors for all or part of the purposes identified above, as well as for the maintenance, accommodation and management of its computer systems and equipment, under the terms permitted by the legislation governing the processing of personal data, these entities being obliged to maintain confidentiality and to guarantee the security of the data of MSS’s Customers, and shall not use such data for any other purpose, or for their own benefit, nor to relate them to other data that they possess.

How long does the personal data last?

Your personal information is only kept for the necessary period of time while they are useful and necessary to offer you a quality service through their processing, or to comply with MSS’s legal obligations (including product / service guarantees) and for legally defined periods.

In any case, and even if you request the erasure of your personal data, MSS will have the right to store and retain them, under the appropriate blocking, for the time necessary to comply with the legal obligations that apply, as well as to make them available to the competent authorities in the different matters that are applicable.


Your personal data is very important for MSS so we are committed to processing them with the utmost confidentiality and discretion and to implementing all those security measures that it deems appropriate and reasonable. 

In this sense, MSS declares and guarantees that it has established all the technical means at its disposal to avoid the loss, misuse, alteration, unauthorized access and theft of the data provided by the users. Likewise, MSS constantly reviews its security measures to ensure that they are always up-to-date. 

We keep your data at our commercial platform Squarespace and at the email marketing platform Mailchimp.

Under community directive no 95/46 CE, that transpose to the member states of de European Union the law on the protection of personal data to which applies to countries that are not part of the European Union.


Social networks are part of the daily life of many Internet users and for this purpose different MSS profiles have been created in them. 

All users have the opportunity to join the pages that MSS has in different social networks. 

However, it must be taken into account that, unless we request your information directly (ie through marketing actions or any other valid form), your data will belong to the corresponding social network. Therefore, it is recommended that you carefully read its conditions of use and privacy policies and ensure that you configure your preferences regarding the processing of data.


Right of access, correction, opposition and elimination of personal data in accordance with the applicable legislation, the Customer is guaranteed the right of access to data that directly concerns him or her, and may request its correction or addition by contacting MSS.
The Customer may also, at any time, oppose the processing of the data, except those strictly necessary for the supply of products / services, and / or require deletion of its data for marketing or inclusion in lists of subscribers and services information, and for this purpose, contact MSS in writing or through the e-mail address:



 MSS has made a commitment to comply with the legislation on the protection of the privacy of Customer data and to treat this data only for the purposes for which it was collected and to ensure that this data is treated with adequate levels of security and confidentiality in the terms of the applicable legislation and the conditions set by the National Data Protection Commission (CNPD).
Any doubts or questions that remain regarding the applicable legislation should be contacted by this entity (CNPD):

  • Comissão Nacional de Proteção de Dados
    Rua de São Bento 148 – 3º, 1200-821 Lisboa, Portugal

  • or through the website:

  • or by phone: +351 213 928 400

Despite the security measures implemented, we warn that the data circulating on the Internet is not fully protected against possible deviations, being the communication of access passwords, passwords, confidential codes and any sensitive information made under the Customer’s entire responsibility.
You may also, at any time, request the anonymity of your data and withdraw your consent for this data to be processed by contacting MSS.

MSS commits itself to respect the legislation regarding the protection of the privacy of Customer data and to treat such data only for the purposes for which it was collected and to ensure that such data is treated with adequate levels of security and confidentiality in accordance with applicable law and conditions laid down by the CNPD.

Bearing in mind MSS’s great concern and commitment in defending privacy issues, a number of technical and organizational security measures have been adopted in order to protect the personal data available to us against its dissemination, loss, use unauthorized alteration, processing or unauthorized access, as well as against any other form of illicit treatment.
In this regard, throughout our website, forms for collecting personal data require encrypted sessions of the Browser.
Not withstanding the security measures adopted by MSS, we are required to alert all Internet surfers that they should take additional security measures, in particular to ensure that they use an updated PC and Browser in terms of properly configured security patches, active firewall, antivirus and antispyware, and make sure the authenticity of the websites you visit on the internet, and avoid websites whose reputation you do not trust.

This information has been last updated on 8 January 2019.